The content of this website is for your general information for order merchandise and use our service. Currently you are reading the most updated version of the terms and conditions and It can be changed without prior notice, however, we are responsible to notify you about the change of policies. For accepting these terms and conditions you must be above 18 years.
Please read the following terms and conditions regarding our products and services carefully as it encompasses significant information relevant to you.
SECTION 1 – TERMS REGARDING ONLINE STORE
Our informational blogs and website are visible for all but we only proceed online orders if you are at least 18 years old and do not a minor person. You do not have right to use our products and data for any prohibited and unlawful activities. You must not diffuse any viruses or any code of a destructive nature. If you find involve any unlawful activities or violation of the terms it will result in an immediate termination of your Services, membership and copyright laws will apply to provoke this.
SECTION 2 – TERMS REGARDING PRODUCTS
We fully try to display products originally as possible but we cannot guarantee you if you find any color difference. We reserve the right to limit the sales of products or omit any design or product without prior notice, however, we shall update you. Most of the designs and products are limited and exclusively available like season base. We reserve the right to discontinue any product at any time. We cannot give you product availability guarantee for every time or urgent delivery because handmade items take time to produce.
SECTION 3 – TERMS REGARDING PRICING
We have the right to change product prices at any time without notice.
SECTION 4 – TERMS REGARDING SERVICES
We reserve the right to modify or alter the services like mobile messages or any other at any time without prior notice but we are guaranteed to inform you.
SECTION 5 – TERMS REGARDING SHIPPING
Shipping time for order delivery within Pakistan is 7 business days and for outside Pakistan 14 business days.
SECTION 6 – TERMS REGARDING RETURNS/ EXCHANGES/REFUND
If your order arrives damaged contact us within 7 business days from the delivery date. Keep all original materials and delivery box as it. We will send you another piece or refund your money whichever you prefer. Please keep in mind blue pottery is handmade and broken item it may chance of breakage or damage but you have our guarantee that you will be shipped the best possible quality products and packing. These all terms and conditions are applied to all Artisans Galleria products.
If you are not satisfied with your purchase for any reason, Artisans Galleria offers exchanges, returns, and refund under the following conditions:
- The product is returned to us within 7 days of the delivery date.
- The product must be in its original condition
- Tags must be intact with the items
- Exchanges are available only on in-stock items
- Exchanges and returns only available for domestic orders
- The time required officially for replacement and exchanges are 25 business days.
- Money must be transferred to your account within 10 business days from the date of receiving returns
- In case of any inconvenience from us we ‘ll bear all the delivery charges on exchanges but if it is not our fault then all delivery charges will be bear by the client itself. Please note we offer free delivery all over the Pakistan this condition shall apply to exceptional cases.
SECTION 7 – TERMS REGARDING PRIVACY AND SECURITY
All of your personal information is confidential. We are obliged to protect it and you can do your trust on us that we do not sell or disclose it to anyone unless ordered by the government and some legal authorities. When you place an order with us, we accumulate your name, address, telephone number, credit/debit card information and your email address. We use this information to place your order, to communicate with you and to update you with company’s promotional activities.
We do extra care to keep your information safe, sound and secure so we use Secure Sockets Layer (SSL) to encrypt your credit/debit card number, name, and address. For your assurance, you can confirm this security connection at the lower left-hand corner of your browser window, if there is an unbroken key or closed lock its mean SSL is active and your information is safe in our record.
SECTION 8 – CONDITIONS REGARDING ERRORS, TYPING MISTAKES, AND TECHNICAL FAULTS
Artisans Galleria fully tries to write data, information regarding products, information and general knowledge accurate but if there is any error or wrong please consider it typing mistake and technical fault. We do not guarantee you that each and every information is hundred percent accurate, although we try to do it perfectly from our side.
SECTION 9 – DISCLAIMER OF WARRANTIES AND GUARANTIES
We do not warrant that the quality of all products, services, information, or other material purchased by you will meet your expectations but you have our guarantee that we shall fully try to provide you best possible quality products and error free services.
SECTION 10 – GENERAL CONDITIONS
Artisans Galleria reserves all the right to add, omit, revise, discontinue or cease to make the availability of products, cancel any order or stop any service of this online store without any prior notice. Before placing an order please read all of terms and conditions, for any inconvenience we shall not be responsible.
SECTION 11 – TERMS AND CONDITIONS MAY ALTER
Artisans Galleria has all the rights to change its terms and conditions at any time without any prior notice. We shall inform you but it’s also your responsibility to make frequent visits to our online store to update the current policies, terms, and conditions.